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WHO WE ARE
OSV was borne out of an idea that people, rather than profit, should be the core focus of our business. In 1997, Andrew and Debbie Kirkley decided they’d had enough of working for companies where employees were only seen as numbers, and customers were just a line in the ledger, so they set up OSV.
We’re driven by customer satisfaction and believe that honesty and integrity are exactly what is needed in order to accomplish our goals. We’ve put together an article all about our customers if you’d like to find out more about how we can help.
Over the years, OSV has grown from a one-man band to an office filled with enthusiastic and experienced employees who all believe that customer experience should be central to everything.
The strength of the team is each individual member
The strength of each member is the team.”
OUR VISION
At the heart of our business is the belief that clarity, trust and honesty should be shared with our employees and everyone we work with.
We want to actively participate in helping you to achieve your goals.
We know that an experienced and happy team make for satisfied customers, and our continual training programme helps us to make sure we get there.
OUR HISTORY
1997
OSV was founded. Debbie and Andrew worked out of their home.
2000
We employed our first team member and rented the first OSV office above a Citroen dealer in Worthing.
2006
The OSV team expanded to 20 and we moved to larger offices located in Chapel Road, Worthing.
2008
OSV halved over night to fit the new UK economic climate. With 10 key team members, OSV moved to a new office space in the High Street, Worthing.
2015
As the team began to grow again, OSV moved to our current offices in Yeoman Gate.
2017
Recognising the importance of marketing, OSV opened the doors to their in-house marketing department.
2018
OSV began to blossom. Every department grew as we welcomed new team members to the sales, admin and marketing teams.
The Future
It’s all about making OSV the best it can be, and developing our team further. OSV have lots of exciting plans, so watch this space...
CORE VALUES
TRANSPARENCY
Success or failure, good news or bad, we share everything openly. Every experience, every piece of information just makes us all stronger and helps us to learn faster as a team.
LEARNING AND GROWING
At OSV everyone has a voice. We’re part of a learning culture and accept personal responsibility for learning before suggesting or implementing improvements and business change. Our focus is always on finding innovative solutions and we freely share our knowledge and skills. Learning is an endless opportunity for us all to grow.
TEAMWORK
No one person is smarter than everyone else and cooperation and collaboration are the way forward. Your experience as our customer will flourish as a result of our team working together effectively and efficiently, sharing all our skills equally.
TRUST
Knowing that you can trust us to be honest with you and have your best interests at heart is important. At OSV we know that we can count on each other to keep our commitments and make time for each other. All this means that you can be sure we will deliver what we promise.
COMMUNICATION
Clear, open and respectful communication is important to us. We recognise your value and communicate with you and each other in a professional and ‘Adult’ way. Difficult conversations are a path to our continual improvement leading to greater clarity and meaningful solutions to any issues we come across.
EQUAL WORTH
Everyone here is equal. Equality provides us with a foundation for combined efforts and strengths.
STRENGTHS
It’s important that we celebrate our strengths and support each other in maximising our potential.
APPRECIATIVE
At OSV we appreciate our customers, suppliers and each other. Every day we work hard to express our appreciation by showing each other gratitude, respect and honesty.
PRESENCE
Every single day we show up and are fully present for you and our co-workers.
HUMAN
Everyone here at OSV is a person. We’re complex and show empathy and compassion for each other and for you. Our desire to develop ourselves, to learn and find solutions, helps us to resolve any challenges we encounter.
EXPERIENCE THESE VALUES FOR YOURSELF…
OUR CULTURE
OSV is all about its people. We work together to ensure that the experiences we have and those we share with you when you decide to work with us are of the highest quality and value.
THE TEAM TO HELP YOU SUCCEED
It’s all about you and what you need. Everyone is different and it’s important to us that you know we’re here to help you get the vehicle that is perfect for you.
At OSV we’ll work with you to make sure that your needs are met and at every step in the journey to getting your new vehicle we’ll be with you.
READY TO EXCEL ON OUR TEAM?
Want to join the OSV team? Have a look at the jobs we currently have available
SALES TEAM
Vehicle SpecialistDON’T SEE A JOB YOU LOVE?
Don’t see a role you like above? We’re always looking for talented people
to join the OSV Team, submit your CV and we’ll keep it on file for when the right role comes
along
READY TO GET STARTED?
Want to get in touch with someone on our team to find out more? Fill out
the form below and we’ll call you back.