So you’ve found your car. And you’ve decided which agreement is best for your situation. Now, it just comes to signing the documents.
This is so important. I know we say everything is so important when it comes to car leasing, but this really a very vital part of your leasing journey. Admittedly, it’s also one of the more boring parts of the leasing journey. It’s a lot of reading and checking and ensuring you understand what you are reading and checking. But, it’s worth it.
As soon as you sign the terms and conditions you are agreeing to everything in it. Everything. This is why it’s so important.
If there is something wrong, then you will need to flag it up before you sign.
But, what’s included in the terms and conditions?
In this article we’ll talk about what sort of things are covered, what things you should be looking out for and what you should do if you are not happy with your order.
What is Covered in the Terms and Conditions of my Lease Agreement?
There is a lot of important information covered in your terms and conditions, so it’s vital you read them carefully. Some of the things that are included are;
- Payment terms and how late payment will be charged
- Customer obligations – this includes things such as;
- Insurance on the vehicle
- What your responsibilities are whilst the vehicle is in your possession
- Maintenance on the vehicle
- The agreed mileage
- Early termination terms and conditions and the cause for these actions, such as;
- Late payments
- Breaching your agreement
- Vehicle being lost or stolen whilst in your possession
- Vehicle guidelines
- This outlines what is and isn’t acceptable for body and paintwork on the vehicle.
- It also covers what is acceptable when returning the vehicle once your lease comes to an end.
There are also some other things in the terms and conditions that you should make note of. For example;
- Contact numbers for the finance house if required
- Outline of payments
- How the vehicle to be returned
The terms and conditions vary depending on the funder and the lease agreement. So, even if you have leased before, you must read them thoroughly.
What is covered in the order form?
There is a lot of important information covered in your order form as well. So again, it’s vital that you read through this properly. The sort of things that are covered are;
- Payment profile
- Deposit amount
- Length of contract
- Length of warranty
- If road tax is included
- And if it is, how long for.
- What kind of contract you are signing
- The mileage
- Agreeing to a maintained or non-maintained agreement
- Collection of the vehicle and how you can expect this to be dealt with
- Items to be returned with the vehicle
These points will be set out in the ‘Key Points’ aspect of the form. It should be noted here that the order form will be replaced as soon as the contract goes live.
What should I look out for in my terms and conditions?
There are some things that you may need to check in your terms and conditions. This is usually for future reference. For example;
- The outline of the payments
- You need to make sure that this is all laid out for you so you know exactly how much you are paying and when.
- How the vehicle is going to be returned
- The length of the contract
What should I do if I’m not happy with something in the contract?
The reason you should read the terms and conditions is because you have to make sure everything’s correct. Once you sign the contract you are agreeing to everything that is in that document.
So, what happens if you find something on there that you aren’t happy with?
If you spot an error on your terms and conditions, then what you should do next depends on when you spot it. If it’s before the contract is live, then you should contact your dealer or vehicle broker. They will then amend it no problem. You can read our article on processing your leasing documents here.
However, if it is after the contract is live then you need to contact the lease company. They will then liaise with the dealership, who will in turn liaise with the finance house. There’s a lot of liaising. Anyway, the finance house and the dealership are the ones that raise the documents so they will be the ones to contact.
In some cases I have seen, the errors occur when a customer has agreed to an amendment a while ago that they have simply forgotten about. Or it’s where the figures have been broken down in the past and are not in the order form. Therefore, customers just want them broken down for them to ensure that they are all correct and as agreed.
Whatever the reason for the error, if you flag it up before you sign anything, it can easily be changed.
So as you can see, there is a lot that is covered in the terms and conditions. It’s so important that you check the terms and conditions thoroughly before you sign anything. If there is anything wrong, then you need to contact your broker who will sort it out for you.
Andrew has been in the motor trade for over 20 years. What he enjoys most about his job is the team spirit and the dedication of his work colleagues. He also appreciates the teams input in the improvement of the company.
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