Why is my car not showing on the DVLA database?
- What is the DVLA?
- Who is responsible for registering my car?
- Why is my car not showing on the DVLA database?
- What should I do if my car is not registered with the DVLA?
- Should I check if my car is on the DVLA when it’s delivered?
- How can I get my insurance if my car is not showing on the DVLA database?
- Where can I check if my car is on the DVLA database?
You’ve got your new car, and you want to check something on the DVLA database. Maybe you want to check when your car tax is due, or you just want to have a look to make sure it’s on there. But, it’s nowhere to be found.
Why is that?
There are a couple of reasons why your car is not showing on the DVLA database. We’ve advised people on this before so we’ve written an article explaining what the DVLA is, why your car might not be on it, and what you can do about it.
What is the DVLA?
Firstly, what is the DVLA? The DVLA is the Driver Vehicle Licensing Authority. It’s a government body that is the national centre for issuing licenses and registering cars. It is also where points are added and where you register your car as off the road. It’s also where all new cars are registered.
The DVLA is the only place of its kind.
Who is responsible for registering my car on the DVLA database?
The dealership is the one responsible for registering the car. It’s completely down to them. However, sometimes the dealership will need extra information from you which you will need to provide. If they don’t have all the relevant information, they might not be able to register your car on the DVLA.
It should be noted here that a dealer should never release a car that has not been registered with the DVLA. This means it’s rare for your new vehicle NOT to be showing on the database.
Why is my car not showing on the DVLA?
Dealerships are allocated the registration number of a car about a week or two before it is due for delivery. However, they will not register the car with the DVLA until the day of delivery. The main reason for this is that they don’t want to tax and register a car, only for the order to be cancelled. It’s as simple as that.
So, one of the main reasons why your car is not showing on the DVLA database is that it hasn’t been registered yet.
Also, the DVLA is a national body. So, you can imagine how many thousands of cars are registered on it every day. This means that your car may not appear on the DVLA database until a few days after the delivery. This is because of the sheer volumes that are registered on a daily basis.
If you’ve just got your car and it’s not on there, then give it a couple of days and check again.
Still not there?
There is another reason why your car is not showing on the DVLA. It’s very rare, but we have seen it happen before. So, what is it? The wrong plate has been put on your car. An example of this is:
- Your car has been allocated the registration number ABC
- The plate on your car says ABD when it arrives
This is easily fixed if this is the case. Then the dealer will just issue the right plate to you. It’s very easily fixable.
What should I do if my car is not registered with the DVLA?
If you have noticed that your car is not on the DVLA database then this is what you do.
First off, don’t panic. It’s fixable and the process is very simple. It’s also worth remembering that this is not your fault so there’s nothing to worry about.
You need to contact your broker or supplying dealer immediately. If the dealership is in the wrong, then they’ll sort it with no problem. If the dealership says they have done everything right, then you have to contact the DVLA.
If you’re leasing a car, it’s at this point that you need to contact the finance house. This is because, on a contract hire, the finance house is the registered keeper of the car. Therefore, the dealership would have registered it to the finance house and they are the ones that need the DVLA to rectify the issue.
Should I check if my car is on the DVLA when it’s delivered?
You might be wondering ‘is it vital that I check my car is registered?’.
Not really, no. If your car is not showing on the DVLA then it will be flagged up pretty early on. Insurance companies use similar databases so they will alert you if they can’t find your car.
If they don’t, then the police will. The police use the same database as well. Again, it’s no big deal; they know that it’s not your fault.
Regardless of how or when it gets flagged up, you can get it sorted in no time.
How can I get insurance if my car is not showing on the DVLA?
Now, you might be thinking ‘well, how can I insure my car if it’s not even on the DVLA?’. And, you are right to ask that. These days, many insurance companies use automated systems. To get a quote, you simply put in your registration. But, how can you do that if it’s not registered?
We get asked this quite a lot. We recommend our customers to ring the insurance company, explain the situation and tell them why it’s not appearing on the database. They should be able to give you an insurance quote based on the specification and the P11d value.
Where can I check if my car on the DVLA database?
There are multiple sites that come up when you search on the internet for a vehicle checker. However, the best one to use is the DVLA vehicle checker.
You will need to know the vehicle’s make and registration. You can find out everything from:
- When the MOT expires
- When the current tax expires
- The date it was registered
- The year of manufacture
- CO2 emissions
And pretty much everything else you would want to know about your car. Including the colour.
There could be a few reasons as to why your car is not showing on the DVLA, but the chances of it happening are very slim. If it isn’t, then it’s down to either the dealership or the DVLA to rectify the problem. As we’ve said many times during this article, it’s a problem that is very easily resolved.
If you wish to find out more detail about a car registration – e.g. address of the registered owner – you will need to write to the DVLA as this information is not available via their online portal.
Fed up with looking for your next vehicle?
Need advice from an experienced Vehicle Specialist on what vehicle is right for you?Book your FREE consultation now
Hi i have a new LMI electric car reg FX22ECJ its not on the database and i cannot get insurance for it it is currently sorned can you advise how to get insurance i have the v5 logbook thanks
Hi. I bought my car as an import from Belgium and picked it up from a dealer near Heathrow in 2002 . It needs scrapping now but the registration number is not coming up on the DVLA website and I can’t get a response from any scrap dealers . Is this important in order to scrap it as I don’t want to be responsible for the car any more. Thanks.
Hi there, thank you for your query. It is important to properly notify the DVLA that you are scrapping your car, as failure to do so may result in you being held responsible for any issues related to the vehicle, such as fines or taxes.
Since your car was imported from Belgium, it is possible that the registration number may not be recognized by the DVLA system. In this case, you should contact the DVLA directly to inform them of your intention to scrap the car. You can do this by calling them at 0300 790 6802 or by filling out a V890 form and sending it to DVLA, Swansea, SA99 1BD.
Additionally, you should ensure that you only deal with reputable scrap dealers who are registered with the DVLA as an authorized treatment facility (ATF). They will be able to provide you with a Certificate of Destruction (CoD) once they have scrapped the vehicle, which is proof that the car has been disposed of properly.
It’s also worth noting that you will need to return the vehicle’s registration certificate (V5C) to the DVLA once the car has been scrapped. If you don’t have the V5C, you will need to complete a V62 form to apply for a new one.
By following these steps, you can ensure that your car is properly scrapped and that you are not held responsible for any future issues related to the vehicle.
I have a old green v5 tax book the car has been of the road from 1999 how do I get a new v5c tax book when the car is not on the DVLA site
Hi there Kennedy, if your car has been off the road since 1999 and is not currently registered with the DVLA, you will need to apply for a new V5C registration certificate before you can tax or use the vehicle on the road again. To apply for a new V5C certificate visit the website here
My car is registered 2 weeks ago in the UK (imported, non UK) but I can find my model on insurance portals. I have Lexus RX 300 but under my registration only 3 models available and all are Lexus RX 200t.
Hi there Grant, you need to contact your broker or supplying dealer immediately. If the dealership is in the wrong, then they’ll sort it with no problem. If the dealership says they have done everything right, then you have to contact the DVLA. You can contact them on: 0300 790 6801 they are available Monday to Friday, 8am to 7pm and Saturdays, 8am to 2pm.
Hi, I have arranged to buy a car from a reputable garage. The car is an ex MOD car. The registration number appears on DVLA but is not on the insurance company’s website. Will this resolve itself or is it something I should worry about?
Hi there Kath, thank you for your query. We would recommend contacting the insurance company directly and explaining the situation. We hope this helps, do you have any further questions?