Who’s responsible for lease car repairs

Warranties, maintenance packages, regular services - who is responsible for carrying out repairs?

Whether you have purchased or are leasing your new vehicle, you are required to ensure your car is well-maintained, regularly serviced and any repairs are carried out.

If you are unfortunate enough to have an issue that requires repairs you may find that you incur some unexpected costs that stretch your monthly budget.

Your car lease doesn’t include regular services, maintenance or repair costs unless you opt to purchase a maintenance package.

However, we have good news for you (if the issue you have isn’t with a consumable item on your vehicle) many problems will be covered by a manufacturer’s warranty.

In this article, we’ll take you through the process of repairing a lease car, who repairs your car and what you will be responsible for covering the cost of.

My lease car is in need of repair, what do I do?

If you find that your lease car needs some repairs, you can take it to any franchised dealership for your manufacturer.

Some lease companies will allow you to take your vehicle to an independent garage, however, this is something you will need to check with them prior to booking a service.

If you are able to take it to a local independent then it is your responsibility to ensure that only genuine parts have been used and that the work has been carried out as specified by the manufacturer.

If the work isn’t carried out to the standard specified by the manufacturer, then it’s likely you will find the warranty is invalidated.

Person looking over an engine

If the warranty becomes invalid, it becomes your responsibility to cover the cost of any repairs needed. You may also find that you are charged a penalty by the lease company for the loss of your warranty, which would result in a reduction in the value of the vehicle.

In order to remove the risk of your warranty being invalidated, we would recommend you take your vehicle to a franchised dealer. You will find there are a considerable number around the country and in all likelihood, there is at least one within 20 miles of your location.

What is a manufacturer’s warranty?

Car manufacturers offer a warranty on their vehicles for a set period of time from new. Warranties are usually around 3 years, though some manufacturers offer more generous warranties, such as Kia with their 7-year arrangement.

We have an article in the Learning Centre that goes into detail about the manufacturer’s warranty and what it does and doesn’t cover. If you would like more information, you can read our article “What is covered under the manufacturer’s warranty?

No two manufacturers are the same, so it’s worth carefully reading any documentation you receive about the warranty when you receive your vehicle, so you are aware of what is and isn’t covered for your vehicle.

Anything that’s not included in the warranty is your responsibility to repair and maintain for the duration of your agreement. As well as ensuring the repair of anything that is defective, you are also required to take your vehicle for regular services.

What maintenance should I carry out at home?

To ensure, your lease car is maintained to the best possible standard, providing you with a vehicle that you aren’t spending money on unnecessarily and is also safe for the duration of your lease we recommend you carry out the following checks on a weekly basis at home:

  • Tyre pressure
  • Engine oil level
  • Windscreen washer fluid
  • Check windscreen for chips and cracks
  • Radiator and coolant levels
  • Front and rear lights

TIP: Everyone has heard about thieves who are blatant enough they target vehicles parked on driveways, using proximity to a Smart Key casually dropped on a surface near your front door to create a second coded key.

Keep your car keys safe. Always store the spare key in a safe, hidden place – you never know when you’re going to need it.

Cars are produced with much higher security these days than they were when it was easy to break in with a straightened out wire coat-hanger (if films are to be believed), so getting access to a key is by far the simplest way for them to steal the car.

Keep your keys out of reach and out of sight of your front door to make it much harder for thieves to target you and your car.

How to prevent cosmetic damage

Stone chip damage is inevitable during the course of your lease. You can minimise the effects of stone chip damage by keeping the exterior of the car clean and polishing it regularly. We recommend polishing the vehicle four times a year can significantly reduce the effects of stone chips to the paintwork. Polishing also has the added benefit of creating a protective layer against traffic film and make washing easier.

Any damage to the paintwork of your lease car should be repaired as soon as possible. Preventing corrosion and rust to the area if it has penetrated the base coat of paint.

Person happy in his new vehicle

All franchised dealerships stock touch-up paint pots which are available to purchase for a small fee and match your vehicles paint colour perfectly. If you purchase touch up paint from another provider then you run the risk that the colour will not match properly and highlight the problem areas even more.

Ultimately, you are responsible for managing the maintenance and repairs to your lease car. Whether you choose to finance servicing and repairs as they arise or purchase a monthly maintenance package is up to your personal preference.

In short, a lease car always has to be repaired by an authorised garage.

WANT TO KEEP YOUR NEW LEASE CAR PRISTINE?

We have a unique product called SMART Care that is ideal if you want to ensure your car remains as pristine as though it was just delivered*

Oops! We could not locate your form.

*Can only be purchased if you have had your lease vehicle for less than 90 days.

Rachel Richardson
Latest posts by Rachel Richardson (see all)

10 Comments

  • Clara| 25th June 2020 at 9:36 am Reply

    Thanks for sharing this article; it provides us with accurate and insightful information which will help us in every way.

    • Rachel Richardson| 25th June 2020 at 11:04 am Reply

      Hi Clara,
      Thank you for your comment. It’s always know that our articles are providing information that our readers find helpful.

  • Car wreckers Wellington| 7th May 2020 at 5:05 pm Reply

    From this article we come to know that who repairs a lease car maintenance servicing. This article provide us with true and insightful information which will help us in every ways. Such articles are not only knowledge enhancers but also very interesting to read and to learn.

  • Car Dealers Auckland| 17th March 2020 at 8:51 am Reply

    I am so glad to read this blog content here on this website. I am thankful to you for posting such a good article. Who Repairs a Lease Car? Maintenance , Servicing And Repairs and I got to know interesting things. Such a piece of detailed information you shared with us. Well done and incredible blog.

    • Rachel Richardson| 17th March 2020 at 9:59 am Reply

      Hi,
      Thank you for your kind comment. We produce articles we believe are going to answer the questions that most people will be asking about their leased and purchased vehicles.

  • JPorter| 11th October 2019 at 4:05 pm Reply

    I just returned a lexus is300 lease to the dealership where it was leased. I recevied a bill for over $1000 for a miniscule chip in the windshield whichI didnt even notice. 1. How do I know it didnt happen after I returned the car? 2. Can I opt to make the repair myself now that the car has already been returned. Any advice would be aprreciated.

    • Rachel Richardson| 15th October 2019 at 2:52 pm Reply

      Hi,

      Many thanks for your question. Unfortunately, the rules and regulations we abide by when it comes to fair wear and tear and how a vehicle is repaired following damage during a lease is limited to cars hired and leased in the UK. We would recommend that you contact an independent legal advisor or your Finance House for advice as to where you stand with the damage to your windscreen.

  • Evan| 15th September 2018 at 7:10 am Reply

    My thoughts would be find your lease paper work and read it. Ask around I don’t think you should be responsible of this default on part. Read your lease and ask around.

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